Your privacy matters to us. This policy explains exactly what data 10tk collects, why we collect it, how we use it and what rights you have over your personal information.
Privacy at a Glance
These cards summarise the most important privacy commitments 10tk makes to every player. The full details are in the policy sections below.
Every piece of data you send to or receive from 10tk is encrypted using TLS. Your login credentials, payment details and personal information are never transmitted in plain text — not once, not ever.
10tk does not sell, rent or trade your personal information to any third party for marketing purposes. Your data is used to operate your account and improve the platform — nothing else.
When you deposit or withdraw via bKash or Nagad, 10tk processes only the minimum data required to complete the transaction. Full payment credentials are never stored on 10tk servers.
You can request a copy of your personal data, ask for corrections or request deletion at any time by contacting 10tk support. Requests are handled within 30 days, subject to legal retention requirements.
10tk uses cookies only for session management, security and basic analytics. We do not use third-party advertising cookies or tracking pixels that follow you across other websites.
10tk is strictly for players aged 18 and over. If we discover that a minor has registered an account, the account will be closed immediately and any associated data deleted in accordance with this policy.
This Privacy Policy explains how 10tk collects, uses, stores and protects the personal data of players and visitors who use the 10tk platform — including the website at https://10tk.live and the 10tk Android app. It applies to all registered players and anyone who accesses the platform in any capacity.
10tk is committed to handling your personal data responsibly. We collect only what we need, use it only for the purposes described in this policy, and never sell it to third parties. By registering an account or using the 10tk platform, you confirm that you have read and understood this Privacy Policy.
If you have any questions about how 10tk handles your data, contact the support team at [email protected] at any time. We aim to respond to all privacy-related enquiries within 48 hours.
Plain language summary: This policy tells you what data we hold about you, why we have it and what you can do about it. It's written to be clear — not to hide anything.
10tk collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically when you access the site or app.
Information you provide directly:
Information collected automatically:
Note: 10tk does not collect or store full payment credentials such as bKash PINs. Payment authentication is handled directly by the payment provider. 10tk receives only a transaction confirmation reference.
The table below summarises the main data categories and why each is collected:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity data | Name, date of birth, ID documents | Age verification, KYC compliance |
| Contact data | Mobile number | Account communication, support |
| Financial data | bKash/Nagad number, transaction history | Processing deposits and withdrawals |
| Technical data | IP address, device info, session tokens | Security, fraud prevention |
| Usage data | Game history, bet records, page visits | Platform improvement, responsible gaming |
| Communications data | Support chat logs, emails | Customer service, dispute resolution |
10tk uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
10tk does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If an automated system flags your account for review, a member of the 10tk team will assess the situation before any action is taken.
10tk processes your personal data on the following legal grounds:
Your right to object: Where 10tk processes your data on the basis of legitimate interests, you have the right to object. Contact [email protected] and we will review your objection and respond within 30 days.
10tk does not sell your personal data. We share your data only in the following limited circumstances:
All third parties with whom 10tk shares data are required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared. 10tk remains responsible for ensuring that these standards are met.
The security of your financial data is a top priority for 10tk. All data transmitted between your device and the 10tk platform is encrypted using TLS. Payment transactions are processed through the native APIs of bKash and Nagad — 10tk does not store your bKash PIN, Nagad PIN or any full payment credentials on its servers.
Transaction records — including deposit amounts, withdrawal amounts, dates and reference numbers — are stored securely in your account history. These records are retained for a minimum of five years to comply with financial record-keeping requirements.
Security tip: Never share your 10tk password with anyone — including people claiming to be 10tk support staff. 10tk will never ask for your password. If you receive such a request, report it to [email protected] immediately.
10tk uses cookies and similar technologies to operate the platform, maintain your session and understand how players use the site. The cookies used by 10tk fall into the following categories:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential cookies | Session management, login authentication, security tokens | No — required for the platform to function |
| Analytics cookies | Understanding page visits, feature usage and performance | Yes — via browser settings |
| Preference cookies | Remembering your language and display preferences | Yes — clearing cookies will reset preferences |
10tk does not use third-party advertising cookies or tracking pixels. You will not be tracked across other websites as a result of using 10tk. You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies will prevent you from logging in to your account.
10tk retains your personal data for as long as your account is active and for a period after closure as required by law and our operational needs. The general retention periods are as follows:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you. If you request account deletion, 10tk will delete your personal data within 30 days, subject to the retention periods required by law.
As a 10tk player, you have the following rights over your personal data. To exercise any of these rights, contact [email protected] with your request. 10tk will respond within 30 days.
Request a copy of all personal data 10tk holds about you.
Ask us to correct any inaccurate or incomplete data we hold.
Request deletion of your data, subject to legal retention requirements.
Ask us to limit how we use your data while a dispute is being resolved.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests at any time.
How to submit a request: Email [email protected] with the subject line "Privacy Request" and describe what you would like us to do. We may need to verify your identity before processing the request. All requests are handled within 30 days.
10tk is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on 10tk, please contact [email protected] immediately.
Upon receiving a verified report of underage registration, 10tk will close the account, delete all associated personal data and return any deposited funds to the originating payment account within three business days.
10tk uses age verification checks during registration and reserves the right to request documentary proof of age at any time. Accounts that cannot confirm they meet the age requirement will be suspended until verification is completed.
10tk may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top.
For significant changes that affect how we use your data, 10tk will notify registered players via the mobile number on their account before the changes take effect. Continued use of the 10tk platform after a policy update constitutes acceptance of the revised policy.
We recommend checking this page periodically to stay informed about how 10tk protects your privacy. If you disagree with any changes, you may request account closure by contacting support.
If you have any questions, concerns or requests relating to this Privacy Policy or the way 10tk handles your personal data, please get in touch:
You can also review the Terms and Conditions and the Responsible Gaming page for more information about how 10tk operates.
We take privacy seriously. If something in this policy is unclear or you want to know more about how a specific piece of your data is used, just ask. The 10tk support team will give you a straight answer.
Now you know exactly how 10tk handles your data. Fair games, fast payments and a platform that respects your privacy — built for Bangladesh players. Create your free account today.
18+ only | SSL Secured | Your Data Protected